Emergency Response
WBCM provides an after-hours automatic response answering system with a real-time/live emergency response system. For our clients who have a project emergency, the option is “1” after dialing the WBCM headquarters direct line, 410-512-4500.
From there, you will be automatically transferred to WBCM’s live response team, who will answer “WBCM Emergency Service, how may I help you?”
The emergency response system allows WBCM to provide to our clients:
- Task-oriented approach
- Timely and immediate response
- Resources of staff commensurate for the need
- Senior-level engineering accessibility at emergency site
- 24/7 accessibility